Freight & Returns

Freight Policy

We are committed to supplying quality products to our customers in a timely manner. Wherever possible we will ship any online order within 2-3 business days of receipt and payment. Shipment is by courier and should be delivered within two/three days of dispatch.

Should any goods be out of stock at time of order processing or there is not enough stock on hand to fulfill an order, either an e-mail will be sent to the purchaser or a phone call made, advising estimated time-frame to deliver goods with the choice to cancel or amend the order if required.

Online orders are automatically charged to your account with us, all terms and conditions relevant to your account will apply.

Quoted prices are exclusive of GST.

Please note freight charges are not reflected on your online transaction, they will be added to your bill once order is processed.

Returns Policy

We accept sample/order returns up to 4 weeks from date of order and when the goods are in resalable condition.

All goods returned for credit will only be accepted with paperwork i.e.: copy of packing slip or invoice.if returned goods have no paperwork, we will not issue a credit.